Convert More Visitors to Customers

Personalize shopping experience for every visitor to improve conversions. Quick setup, No dev team needed.

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Case Studies
How Nomaadi handled large no of customer queries across the globe using Intelliassist
Team IntelliAssist
Jan 19, 2024
United By Cycling: Streamlining the shopping experience in the sea of choices
Team IntelliAssist
Jan 24, 2024
How Rolling Filters uses Intelliassist to delicate on demand answers to customers
Team IntelliAssist
Jan 27, 2024
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What is Visitor Journey Orchestration ?

Despite showing an initial interest in purchasing, a staggering 97% of customers exit D2C brand’s website within mere seconds of their visit.

Why is capturing online customer attention such a challenge? The answer lies in the inherent limitations of e-commerce, which lacks several key features of traditional brick-and-mortar commerce:

Personalized Interactions: In a physical store, salespersons can promptly address product inquiries, engage customers at opportune moments, suggest suitable alternatives, and tailor the shopping experience to the individual’s preferences.

Social Proof: Customers can gauge a store’s popularity and credibility by observing the crowd and the demographics of the shoppers.

Speed: A significant number of D2C websites take more than 5 seconds to load, a delay that most internet users find unacceptable.

Visitor Journey Orchestration is a technology that enables various components of a website to interact with the visitor based on their on-site activities. The objective is to foster trust and motivate the visitor to perform the desired action, such as adding a product to the cart or sharing their contact information.

How it works ?

Our plug-n-play technology dynamically personalizes various user interface elements, such as banners, pop-ups, and announcement bars. It delivers compelling messages to users at the optimal moment, tailored to their position in the sales funnel.

This system employs advanced AI and machine learning algorithms to analyze visitor behavior and preferences in real-time. It then guides them towards the most beneficial purchase decision using intelligent and personalized prompts.

By providing social proof, detailed product information, and personalized recommendations, it enhances trust and confidence in the user. The system is equipped with multi-language and mixed-language capabilities.

Furthermore, it motivates users to share their contact information during both verbal and non-verbal interactions. This is achieved through the use of incentives, gamification, and urgency techniques.

Our technology also features cookieless tracking, ensuring that even anonymous visitors’ repeat visits are accurately tracked and personalized.

Beyond Chatbots, Popups and Banners

Chatbots are often perceived as passive and limited in their capabilities, leading to user reluctance in engagement. However, imagine a chatbot that could proactively engage with you at the precise moment in your user journey, answering all your product queries in multiple languages, much like a human salesperson.

Pop-ups, while often seen as disruptive and annoying, especially when they appear unexpectedly during browsing, can be an effective communication tool. They can convey pertinent information and gather user data when triggered at anticipated moments, such as when a user requests a discount code.

Banners are frequently overlooked unless they are tailored and contextualized to cater to the user’s needs and preferences. This could include displaying offers, recommendations, or testimonials. Our technology enables real-time banner updates based on user activity.

In essence, our product interacts with every website visitor in a manner that aligns with their preferences. It delivers a premium experience to each visitor, recognizing that their presence on the website indicates an existing interest in the product.

Optimising traffic to conversions

IntelliAssist comprehends the source of traffic and the ad copy to personalize the Product Detail Page (PDP). This ensures that visitors have a consistent experience between the pitch shown prior to clicking and the actual landing page.

The orchestration can be fine-tuned to align with the ad strategy. For instance, if a discount ad is being displayed, the orchestration will attempt to obtain the user's contact information and provide a personalized coupon code. This allows for effective retargeting if the user drops off at any point in the sales funnel.

Moreover, the components providing social proof can be aligned with the USP displayed in the ad copy. For example, if the ad copy emphasizes comfort as a USP, the reviews, traction, and product pitch will also concentrate on those aspects.

IntelliAssist can be integrated into any customer acquisition channel, including email, WhatsApp, SMS, Facebook, YouTube, Instagram, brand websites, and independent landing pages.


IntelliAssist has truly been a game-changer for my business. It has not only made it incredibly easy for me to maintain consistent communication with my valued customers but has also played a pivotal role in enhancing our visitor-to-customer conversion rates.

Harshad Patel
Posh The Studio

IntelliAssist quietly impressive. The chatbot's like a 24/7 helper on my site, FB, Insta, even WhatsApp - covering all bases. And that GPT-powered product assist is Great.

Ashish Gautam

The Intelliassist team's support and responsiveness have been great support to our business. They understand our needs and implement new features promptly. Our sales previously relied heavily on online marketplaces, but thanks to them, the D2C sales have grown significantly. Our D2C sales have improved from 5% to 40% of overall sales.

Arpit Garg
Feliz Enterprises