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Copilot for AI Assisted Shopping

Personalised engagement for every visitor

Schedule Demo
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Case Studies
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How Nomaadi handled large no of customer queries across the globe using Intelliassist
Team IntelliAssist
Jan 19, 2024
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United By Cycling: Streamlining the shopping experience in the sea of choices
Team IntelliAssist
Jan 24, 2024
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How Rolling Filters uses Intelliassist to delicate on demand answers to customers
Team IntelliAssist
Jan 27, 2024
Learn more about Assisted Shopping
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Why Shopping Copilot ?
  • Online shopping is often impersonal and generic, specially for the visitors who are not logged in or identified. They do not get the help, advice, and personalization that they would receive from a human salesperson in a physical store.

  • This results in a low ecommerce conversion rate of only 1% to 3%, compared to 20% to 30% for in-store sales.

  • Our AI-powered shopping assistant bridges this gap by analyzing the visitors' behavior, preferences, and needs, and provides them with tailored recommendations, feedback, and incentives, just like a real salesperson would.

  • It also collects and stores the visitors' first party data in a secure and compliant way, allowing the brand to create a rich and unified customer profile that can be used for cross-channel marketing and engagement, and to prepare for a future without cookies.
How our the assisted shopping work ?
  • Our technology enhances any e-commerce site with a plug-and-play shopping assistant that simulates a human salesperson.

  • It analyzes visitors’ behavior and preferences in real-time using advanced AI and machine learning algorithms, and guides them towards the best purchase decision with smart and personalized nudges.

  • It controls and personalizes different elements of the user interface, such as banners, pop-ups, announcement bars, etc., to deliver the most persuasive message to the user at the right time, based on their stage in the sales funnel.

  • It boosts trust and confidence by providing social proof, product information, and personalized recommendations. It has multi and mixed language capabilities.

  • It also encourages the user to share their contact information during the verbal and non-verbal interactions, using incentives, gamification, and urgency techniques.
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Beyond Chatbots, Popups and Banners

Chatbots are often perceived as passive and limited in their capabilities, leading to user reluctance in engagement. However, imagine a chatbot that could proactively engage with you at the precise moment in your user journey, answering all your product queries in multiple languages, much like a human salesperson.

Pop-ups, while often seen as disruptive and annoying, especially when they appear unexpectedly during browsing, can be an effective communication tool. They can convey pertinent information and gather user data when triggered at anticipated moments, such as when a user requests a discount code.

Banners are frequently overlooked unless they are tailored and contextualized to cater to the user’s needs and preferences. This could include displaying offers, recommendations, or testimonials. Our technology enables real-time banner updates based on user activity.

In essence, our product interacts with every website visitor in a manner that aligns with their preferences. It delivers a premium experience to each visitor, recognizing that their presence on the website indicates an existing interest in the product.

Optimising traffic to conversions

IntelliAssist comprehends the source of traffic and the ad copy to personalize the Product Detail Page (PDP). This ensures that visitors have a consistent experience between the pitch shown prior to clicking and the actual landing page.

The orchestration can be fine-tuned to align with the ad strategy. For instance, if a discount ad is being displayed, the orchestration will attempt to obtain the user's contact information and provide a personalized coupon code. This allows for effective retargeting if the user drops off at any point in the sales funnel.

Moreover, the components providing social proof can be aligned with the USP displayed in the ad copy. For example, if the ad copy emphasizes comfort as a USP, the reviews, traction, and product pitch will also concentrate on those aspects.

IntelliAssist can be integrated into any customer acquisition channel, including email, WhatsApp, SMS, Facebook, YouTube, Instagram, brand websites, and independent landing pages.

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Testimonials
reviewer

IntelliAssist has truly been a game-changer for my business. It has not only made it incredibly easy for me to maintain consistent communication with my valued customers but has also played a pivotal role in enhancing our visitor-to-customer conversion rates.

Harshad Patel
Posh The Studio
reviewer

IntelliAssist quietly impressive. The chatbot's like a 24/7 helper on my site, FB, Insta, even WhatsApp - covering all bases. And that GPT-powered product assist is Great.

Ashish Gautam
Nomaadi
reviewer

The Intelliassist team's support and responsiveness have been great support to our business. They understand our needs and implement new features promptly. Our sales previously relied heavily on online marketplaces, but thanks to them, the D2C sales have grown significantly. Our D2C sales have improved from 5% to 40% of overall sales.

Arpit Garg
Feliz Enterprises