Build a Customer Experience better than Amazon

Convert more customers, improve reviews, reduce acquisition cost, improve repeat purchases.

Our Technology

Talks to every customer on WhatsApp, Facebook, Insta, Email and on your website.

More Repeat Orders

Build a relationship by providing instant resolution.

Lower CAC

Convert your customers to evangelists, word of mouth beats every marketing tactic.

Data-Driven Business

Personalise communication based on customer preference. Give them what they want.

Product Features

Customer Delight

90% of Queries on FB/Insta/Whatsapp/Website are resolved instantly. The rest of them are escalated to your team for fast response.

Integrations

Our bot integrates with your Shopify / WooCommerce / Wix store to provide product and shipping information to customers.

Empathic Intelligence

Keep in touch with customers without annoying them. Make the communication more personal and thoughtful using our algorithms.

Cart Recovery

Automatic cart recovery on Whatsapp. Our cart recovery not only reminds the customers but also handles their queries.

Available 24x7

Even while you and your employees are not online. There is somebody to talk with the customers always.

Improve Rating

Build relationships and ask for Feedback. If they are happy, ask for a one-click rating. Resolve issues on time.

Pricing

Paid plans come with 1 month free trial, we prodive setup support and don't chage set-up fee

Forever Free Plan

$0 / mo
  • Live Chat On Website
  • Automated Responses
  • Facebook/Insta Bot
  • Product level FAQs
  • Whatsapp Widget on Website
  • Email Support
Start For Free
Popular

Business Plan

$15* / mo
  • Everything in Free Plan
  • Whatsapp Bot
  • Sales CRM
  • Custom Automated Responses
  • Email Integration
  • Abandoned Cart & Feedback flows
  • Customised onboarding flow
  • COD & RTO flows

* Upto 2000 sessions

Start 1 Month Trial

Custom Plan

$Custom# / mo
  • Everything in Business Plan
  • Priority Live Support
  • CRM Integration and other customisation
  • Product Discovery Bot
  • Bargaining Bot
  • SMS/IVR/Email campaign manager

# Based on features and customisation

Signup To Customise

Who We Are

We are building technologies to empower D2C businesses to compete with large marketplaces

India's online retail market size is approx 6 lakh crore. But majority of this share is owned by large marketplaces.

Even though people have started buying online instead of the old neighborhood store, the reason why people buy from a store remains the same: Brand Trust and Customer Experience.

The customers need somebody to talk to, somebody who could resolve their queries, somebody who could resolve shopping issues, and somebody who can keep in touch with them even when they are not buying.

Smaller D2C businesses need to build a better relationship with the customers, so that they can buy from their site instead of Amazon and Flipkart. Technology is a major differentiator between small D2C businesses and these marketplaces.

We are a team of professionals from IIT and other premier colleges, who have experience in building technology products at scale. We are on a mission to empower D2C businesses to compete with large marketplaces.

F.A.Q

Frequently Asked Questions

Initiating a WhatsApp message is a 3 step process on the web and we have seen a 40%-80% drop in people clicking on a button and sending a message.

Our chat bubble helps you in collecting customer information before sending them to the Whatsapp link so that you can contact them in case they drop off. You can also offer coupon codes in the chatbot, which helps in improving more people putting their information.

We don't restrict on no of agents. You can add any numbers.

The chatbot integrates with your Facebook page, whatsapp business account, Instagram and on your website using a chat bubble. It will pick-up information from your store and resolve customer queries.

Shopping assistant is a premium feature that helps your customer in buying by understanding what they are looking for and recommends product. If the customer prefers, it continues to send them recommended products on WhatsApp/email.

Yes, please sign-up for a free account. Our onboarding team will give you access to a free 1-month trial. You can also mail us - hello@intelliassist.co

We have a web dashboard where you can monitor the chats of all your team in real-time. You can also respond to chats from the dashboard.

The web dashboard also shows your Facebook, instagram messages and email queries.

Sales CRM is your centralise repository of customers where you can segment them in multiple channels (based on product they bought / location / purchase status etc.) and retarget. You can send them automated communication.

The sales CRM also syncs customer data to your phonebook so that you can call / Send Whatsapp instantly.

We provide deep analytics to help you in monitoring bot and agent performance.